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Learn more about Klarna

Pay now

Pay directly when placing your order. No credit card number, no extra passwords, no worries.

pay later

Only pay for what you like. Review your order first and then decide what you want to keep.

Pay in installments

Pay your orders in installments and at your own pace. You decide how much you want to pay monthly.

General

What is Klarna?

Klarna is one of the leading payment providers in Europe and a licensed bank that is fundamentally changing the payment experience for buyers and sellers. The company, founded in Sweden in 2005, enables online shoppers to handle outstanding payments immediately, later or in installments quickly, easily and securely. Klarna works with more than 130,000 retailers such as Asos, Spotify, MediaMarkt and Deutsche Bahn and currently employs more than 2,500 people in 14 countries. In 2014 Klarna took over Sofort GmbH; In 2017, Billpay GmbH was acquired. The company's investors include; Sequoia Capital, Bestseller Group, Atomico, VISA and Permira. More information can be found atwww.klarna.eu

Is it safe to shop online with Klarna?

Definitely! Shopping online couldn't be more secure than with Klarna. In a store, you can always touch and check the goods you want to buy before paying for them. We believe that online shopping should be no different. That's why Klarna purchase on account gives you the opportunity to check your goods first and pay later.

Our goal is to make shopping easier and safer - smooth. That is why we take drastic measures to protect you as a buyer against fraud and unreliable online retailers. Whenever you see the Klarna logo in an online store, you can be sure that the store is trustworthy and meets our strict requirements.

Klarna is also certified by TÜV Saarland and Trusted Shops. Certificates give you as a consumer positive indications of the quality of the services and products. The associations registered under "the TÜV" are known worldwide and the certificates promote the highest international reputation. TÜV Saarland has concentrated on customer-oriented services outside the traditional official fields of activity. Every year, TÜV Saarland ensures that our business model is serious and that Klarna offers secure payment methods through a detailed investigation.

Klarna has been a “Trusted Shops Authorized Partner” since 2011 and as an “authorized partner”, Klarna's processes are perfectly adapted to the Trusted Shops quality criteria. The Trusted Shops quality criteria are based on national and European laws that are important for online shopping. They take into account the current judgments and requirements of consumer protection organizations or go even further. Read more about the Trusted Shops seal of approval here.

In addition, Klarna Buyer Protection protects you with every purchase from Klarna. This is an agreement between you and Klarna that allows you to shop online safely. To ensure that the Buyer Protection Directive applies, you as a consumer must make the purchase from an entrepreneur. Please note that the Buyer Protection Directive only applies to payments made with Sofort if it is expressly stated on the payment method selection page in the merchant's online store.

I have more questions about my payment. Can I speak to someone from Klarna?

Yes of course! You can chat with us in the app at any time or call us on 0221 669 501 10

Jewellery Gift Card

Valentine's Gift Guide

Gift the gift of jewellery this Valentine’s Day and show exactly much you care with a gift that shines just as bright as they do. From dazzling diamond rings to outstanding earrings and so much more, we’ve got something for everyone here at Diamonds Factory. Explore our top jewellery picks in Valentine’s Day Gift Guide below.

Gifts For Her

Looking for the perfect Valentine's gift for her? Find the perfect present from our carefully curated range of stunning jewellery gifts in our Valentine's gift guide. From dazzling diamond stud earrings and statement bracelets, vibrant and colourful gemstone rings and classic hoops. The possibilities really are endless.

Gifts For Him

Finding the perfect Valentine's gift for him can be difficult, but nothing says “I love you” more than a sentimental piece of jewellery. From classic, modern designs to more traditional styles, our range offers tons of timeless pieces that that special man in your life will treasure for years to come.

Jewellery Gift Card

Propose This Valentine's Day

Looking to pop the big question this Valentine’s Day? We've got you covered with our incredible range of stunning engagement rings of all different styles and budgets. Design your perfect engagement ring exactly how you want it from carat weight to cut, clarity and so much more and make it a proposal moment they'll never forget.

Frequently Asked Questions

Yes, we offer bespoke design services. You can work with our team to create a completely custom-made design.
The most popular engagement ring styles include solitaire and halo-setting rings. A solitaire ring features a single, sparkling stone on a simple band, allowing the beauty of the diamond to take centre stage. A halo-ring setting surrounds a large centre stone with smaller stones to create a halo effect.
Yes, we offer a 30-day return and exchange policy on most items. Please see our full returns policy here.
To keep your jewellery looking its best, clean it regularly with a soft cloth and store it in a jewellery box to avoid damage. We also recommend having your pieces professionally cleaned every 6-12 months.

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